Christmas 2019 Shipping and Returns
Band of Climbers ship orders to over 75 countries. Please see our last order dates for all orders to ensure they arrive with you before Christmas.
Shipping and Delivery Times and Office Hours
All International orders must be received before 11am on 17th December for Express Shipping to countries outside of Europe, and 11am on 18th December for Express Shipping into Europe.
All UK orders must be received by 3pm on Thursday 19th December for standard delivery before Christmas, or 3pm on Friday 20th for 1st class delivery.
Orders received outside of these times will not arrive before 25th December.
Band of Climbers office and warehouse will be closed on the following dates:
Saturday 21st - Sunday 29th. All orders placed after 3pm on Friday 20th will be shipped on Monday 30th of December.
We offer a simple returns policy. Any goods purchased from 1st November 2019 can be returned for an exchange or refund up until 31st January 2020. Just contact us at firstname.lastname@example.org to arrange your return. Our returns address is :
Band of Climbers
Unit 33 Bellingham Drive
North Tyne Industrial Estate
Benton, Newcastle upon Tyne